/ privacy

GoDaddy Screws Customers Again to Drop Privacy on .link Domains

Today everybody's favorite domain register GoDaddy sent out a email to its customers who have an registered .link domain with privacy option enabled telling them that they had until august 29th to either move to another register or face having your domain registration made public due to GoDaddy no longer supporting privacy for the .link domain.

In the email they give a very basic and simplistic reason for the change but it really does not make any sense when other registry providers are not following and doing the same thing.

The Email states this "Changes to the back end domain service provider mean we'll no longer directly support domain names from the registry provider.", so what does this mean exactly, why can they not support them still but other registers can? IT would appear GoDaddy is playing GOD with its customers and their private information.

In the Email they state they will refund its customers and if they the customer wishes to cancel they will also honor this and refund the customers for it. For the customers who wish to retain their privacy, according to godaddy they first must disable/cancel this before august 25th and register with another provider who supports privacy for the .link domain names, there is just one big issue with this, it still means customers will have their information exposed, while not for long but it will be surely long enough for many automated caching systems to obtain the registered owners information.

The only other option to take without exposing your private information is to cancel the domain, which will not be an option to many and is a very ridiculous option to have in the first place.

Looking at GoDaddy's website at information about their .link domain registration they still state that privacy for it is still available.

At time of publishing i still had not received a comment back from godaddy on the situation.

Full message:

Private Registration support is ending for some domains.

On August 29, 2017, we'll be removing Private Registration from the following domain(s):

***********.link

We apologize for any inconvenience this may cause. We'll automatically apply a full refund for the cost of Private Registration for each listed domain.

Why is this happening?

Changes to the back end domain service provider mean we'll no longer directly support domain names from the registry provider. This change won't affect any other domain functions — you’ll still be able to manage your name(s) and renewals with the support of our dedicated customer service team. However, we won't be able to offer Private Registration for the domain(s) listed above.

If you have other domains in your account that use Private Registration and aren't listed above, they're unaffected by this change.

What can I do to protect my personal information?

Your privacy is very important to us. Unfortunately, the necessary removal of Private Registration due to this change means your personal information, including your name, mailing address, email address and phone number will be displayed publicly in the Whois database.

If you'd rather not own a domain without Private Registration, you have two options:

1.Transfer the domain name(s) to another registrar that may offer privacy services. Please note you'll have to cancel your Private Registration before transferring and add it again at the new registrar (which means your information will temporarily be publicly available).

2.Cancel the domain and we’ll refund the full cost of the domain name registration. We’d hate to see you go, but if you wish to cancel, simply send an email to [email protected] prior to August 25, 2017 and let us know which of your domains you want to cancel.

What if I do nothing?

If you choose to do nothing, we'll continue to provide support for your domain name, but it will no longer include Private Registration.

Questions or comments?
Please contact our support team at [email protected].

Lee Johnstone

Information Security Data Analyst, Web Developer, Data Scraping/Crawling Specialist.

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